We know you have


We have answers!

Below are some of the most frequently asked questions we get from our clients

Is filtered water safe for babies?

100%! As parents ourselves, we know infants shouldn’t be exposed to bad bacteria for the first six months.

While boiling water can help remove bacteria, it does not eliminate other contaminants such as chlorine, fluoride, micro plastics and heavy metals. A filtration system for your whole home is the safest and most effective way to protect your little ones from all bad contaminants.

How often do I need to replace my filters?

Filters commonly need replacing once a year, however depending on your home, the area you live in, size of household and water source you use (i.e., tank water, surface-water, groundwater) filters may need replacing more frequently. This is because different types of water need different levels of filtration.

If you’re not sure when your next filter replacement is due, contact us

How will I know when my filters need to be replaced?

There are some common signs your filter is due for a replacement. Some signs include: 

  • You notice a change in water pressure
  • You see tiny particles in your water
  • Water smells/tastes different
  • Water looks cloudy

If you’re not sure when your next filter replacement is due, contact us

How Do I Change My Filters?


If you need to change your filters give us a call on 1300 854 996 and we can arrange your new filters and a filter change.

If you want to change the filters yourself after we’ve sent them out the below video shows you how to do it.


Can I bypass the system?

There might come a time when you want to fill the pool or wash the car and don’t want to use filtered water.

The below video shows you how to bypass the system.

Contact Us For An Obligation Free Quote.

We can answer any questions you have and provide all the information you need to make an informed desicion. 

Any more questions? We’re happy to help!

Fill out our contact form today to get in touch about this exclusive offer.

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207 Currumburra Road, Ashmore,
Qld, 4214

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